Energy bills for domestic customers

Monday 04 Dec 2023
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The Committee has launched an inquiry which will investigate the process of billing customers for their gas and electricity, looking at whether the rules on charging for energy are fair for all.

The inquiry’s proposed aims are to:

  • determine whether the rules on billing are fair to all consumers;
  • understand what goes into the standing charge and whether that results in a fair contribution from all customers;
  • explore the pre-payment issues and what restrictions there should be on energy companies utilising that tool;
  • determine how a social tariff might address inequalities in the process.

Read more here.

Deadline: 2 February 2024