After the market meltdown, how to build a more resilient energy market

Gillian Cooper

Gillian Cooper, Head of Energy Policy, Citizens Advice UK

Summary: Citizens Advice’s Market Meltdown report outlines how the regulator failed to take meaningful action against unfit and unsustainable energy suppliers, with the subsequent failures due to costs households over £2.6 billion as well as the billions of taxpayer funding set aside for Bulb. Household finances are also set to be under increasing strain from huge rises in energy bills in 2022. The presentation will outline the market failures that have had a direct impact on the current gas market crisis, the challenges of supporting households in the short and medium term, and how to continue to develop the policy frameworks needed to support the net zero transition.

Speaker:  Gillian Cooper has been Head of Energy Policy at Citizens Advice since November 2018. She leads the organisation’s  advocacy work as the statutory energy consumer advocate and is also responsible for its energy advice strategy. Gillian has been a consumer advocate in the energy sector for over 16 years, working in a number of watchdog organisations

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